Privacy Policy

Unicorn Kitchenware is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or interact with us.

What Personal Information We Collect

We may collect the following types of personal information:

• Your name
• Email address
• Phone number
• Delivery and billing address
• Payment information
• Order history and preferences
• Any correspondence you send us
• Your IP address and browser information (when using our website)

We do not collect sensitive personal information unless you provide it voluntarily and it is necessary for our services.

How We Collect Your Information

We collect personal information in various ways, including:

• When you make a purchase through our website
• When you contact us via email, phone, or our website
• When you sign up to receive our newsletter or promotional emails
• Through cookies and analytics tools when you visit our website

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your order or requests
• Provide you with relevant product information, promotions, and offers (if you have opted in)
• Improve our website and customer experience
• Comply with administrative or operational needs

Disclosure of Personal Information

We may share your information with:

• Third-party service providers (e.g. payment processors, delivery services, marketing platforms) who help us operate our business
• Government or regulatory authorities when required
• Other parties with your consent or direction

We will never sell your personal information.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information may be stored electronically and is only accessible by authorised personnel.

Access and Correction

You may request access to or correction of the personal information we hold about you. To make a request, please contact us using the details provided below. We may require verification of your identity before responding.

Cookies and Website Tracking

Our website may use cookies and third-party analytics tools to enhance your browsing experience. Cookies help us understand how users interact with our site and allow us to make improvements. You can disable cookies in your browser settings, though some features of the site may not function properly.

Marketing Communications

If you opt in, we may send you promotional emails about our products and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website, and the updated version will take effect immediately.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: sales@unicornkitchenware.com.au
Phone: (03) 9427 8822